Contact us
Pre-sale questions, subscription or billing issues, alert problems, refunds: use the form or email us directly. We typically reply within 24 hours.
Contact support
Add our support WeChat for one-to-one help
Choosing a city, subscription and billing, alert settings, or anything that comes up while the monitor is running, scan the WeChat QR code to add our support team for one-to-one help. Prefer not to use WeChat? Use the form above or email us; we normally reply within 24 hours.
Email
support@tcfmonitor.com
WeChat
Scan the QR code →
WeChat support
Scan to add us on WeChat
Open WeChat and scan the code. On a phone, press and hold the image to save it, then scan it from your photos in WeChat.