Contact us
Pre-sale questions, subscription or billing issues, alert problems, refunds — use the form or email us directly. We typically reply within 24 hours.
Contact support
Add our support WeChat for one-to-one help
Choosing a city, subscription and billing, alert settings, or anything that comes up while the monitor is running — scan the WeChat QR code to add our support team for one-to-one help. Prefer not to use WeChat? Use the form above or email us; we normally reply within 24 hours.
Email
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WeChat
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